Privacy Policy

1. Information you choose to provide

When you contact us by email, WhatsApp or another channel, we receive the information you choose to share, such as your name, contact details, organisation and enquiry. The website enquiry form prepares a message in your own email application; it does not submit the form to a website database.

2. Technical information

Standard hosting and security systems may process limited technical information such as browser type, device type, requested pages, timestamps and IP address. This information may be used to operate, secure and improve the website.

3. How information is used

• To respond to enquiries and provide requested information.
• To evaluate potential projects, services or partnerships.
• To maintain website reliability, security and performance.
• To meet applicable legal and regulatory obligations.

4. Sharing and retention

We do not sell personal information. Information may be shared with service providers when necessary to operate our business or website, or when required by law. We retain information only for as long as reasonably necessary for the purpose it was collected and any applicable obligations.

5. External services

Links to email, WhatsApp and other third-party services are governed by those providers' own privacy practices. You should review their policies before providing information through those services.

6. Your choices

You may ask us to access, correct or delete personal information that we hold, subject to applicable law and legitimate record-keeping requirements.

7. Contact

For privacy questions or requests, contact hello@digitalunion.my.