Agency and subagent onboarding
Defined, designed and delivered as part of your agreed B2B Travel Agent Portal scope.
AT-02 / Airline Ticketing Systems
B2B Travel Agent Portal
A controlled ticketing workspace for agencies, subagents and corporate sellers.
A secure B2B airline ticketing portal with agency onboarding, role-based access, fare controls, markups, credit management, booking workflows and operational reporting.
Starting scope
Everything needed to move with clarity.
The catalogue scope gives you a practical starting point. We adapt it to your business requirements, technology environment and target outcomes.
Roles and access controls
Defined, designed and delivered as part of your agreed B2B Travel Agent Portal scope.
Markup and commission rules
Defined, designed and delivered as part of your agreed B2B Travel Agent Portal scope.
Wallet and credit-limit workflows
Defined, designed and delivered as part of your agreed B2B Travel Agent Portal scope.
Booking, ticketing and refund servicing
Defined, designed and delivered as part of your agreed B2B Travel Agent Portal scope.
Sales, reconciliation and audit reporting
Defined, designed and delivered as part of your agreed B2B Travel Agent Portal scope.
Who it is built for
Built for modern travel sellers and airline retailing teams.
Airline consolidators
Configured around your commercial model, users, controls and operational responsibilities.
Travel wholesalers
Configured around your commercial model, users, controls and operational responsibilities.
Travel management companies
Configured around your commercial model, users, controls and operational responsibilities.
Requirement-based delivery
Your plan is confirmed after discovery.
Delivery time depends on functionality, integrations, security, content or data readiness, stakeholder reviews and launch priorities. We turn those requirements into accountable milestones before work starts.
Key inputs for planning
Discuss your requirements →- Air-content and ticketing authority
- Agency commercial and credit policies
- Payment, settlement and reconciliation rules
- User roles, markets and compliance requirements
- 01Discovery
Goals, users, requirements and constraints.
- 02Proposal
Scope, milestones, responsibilities and investment.
- 03Delivery
Visible progress, reviews and quality validation.
- 04Launch
Deployment, handover and next-stage roadmap.
Common questions
B2B Travel Agent Portal FAQs
Clear answers for teams evaluating this solution.
Can each agency have different markups and credit limits?+
Yes. The portal can apply configurable commercial rules by agency, group, route, carrier or product, subject to the agreed operating model and source-system capabilities.
Does the portal support booking servicing and refunds?+
It can support ticketing, void, reissue, cancellation and refund workflows where those actions are available through the selected providers and permitted by your operational rules.
What is included in the B2B Travel Agent Portal?+
The starting scope includes Agency and subagent onboarding, Roles and access controls, Markup and commission rules, Wallet and credit-limit workflows, Booking, ticketing and refund servicing, Sales, reconciliation and audit reporting. We confirm the final scope with you before delivery begins.
Who is the B2B Travel Agent Portal designed for?+
It is designed for organisations that need a controlled ticketing workspace for agencies, subagents and corporate sellers. Digital Union Malaysia adapts the solution to your users, systems, priorities and operating environment.
How long does B2B Travel Agent Portal delivery take?+
The delivery plan is based on your requirements, integrations, content and data readiness, review cycles and launch priorities. You receive confirmed milestones after discovery.
Can the B2B Travel Agent Portal integrate with existing systems?+
Yes. We assess the systems, APIs, security controls and data flows involved, then include suitable integrations in the proposed scope.
How do we get a proposal?+
Request a proposal and tell us your goals. We will confirm fit, requirements, delivery milestones and investment for your B2B Travel Agent Portal.
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View product →Start with your requirement
Make B2B Travel Agent Portal
work for your business.
Tell us what you need. We will return with the right scope and next step.