B2C booking and B2B agency channels
Defined, designed and delivered as part of your agreed Unified Airline Ticketing Platform scope.
AT-03 / Airline Ticketing Systems
Unified Airline Ticketing Platform
One operating core for B2C customers and B2B travel sellers.
A unified airline retailing platform that connects customer booking, agency sales, air-content integrations, payments, ticket servicing and management reporting.
Starting scope
Everything needed to move with clarity.
The catalogue scope gives you a practical starting point. We adapt it to your business requirements, technology environment and target outcomes.
Shared air-content and offer layer
Defined, designed and delivered as part of your agreed Unified Airline Ticketing Platform scope.
GDS, NDC and airline API connectivity
Defined, designed and delivered as part of your agreed Unified Airline Ticketing Platform scope.
Central booking and servicing workspace
Defined, designed and delivered as part of your agreed Unified Airline Ticketing Platform scope.
Payment, credit and reconciliation controls
Defined, designed and delivered as part of your agreed Unified Airline Ticketing Platform scope.
Administration, audit and analytics
Defined, designed and delivered as part of your agreed Unified Airline Ticketing Platform scope.
Who it is built for
Built for modern travel sellers and airline retailing teams.
Airlines and airline groups
Configured around your commercial model, users, controls and operational responsibilities.
Large travel companies
Configured around your commercial model, users, controls and operational responsibilities.
Consolidators operating multiple sales channels
Configured around your commercial model, users, controls and operational responsibilities.
Requirement-based delivery
Your plan is confirmed after discovery.
Delivery time depends on functionality, integrations, security, content or data readiness, stakeholder reviews and launch priorities. We turn those requirements into accountable milestones before work starts.
Key inputs for planning
Discuss your requirements →- Target distribution and retailing model
- Approved provider and airline connectivity
- Payment, settlement and accounting workflows
- Security, compliance and operating responsibilities
- 01Discovery
Goals, users, requirements and constraints.
- 02Proposal
Scope, milestones, responsibilities and investment.
- 03Delivery
Visible progress, reviews and quality validation.
- 04Launch
Deployment, handover and next-stage roadmap.
Common questions
Unified Airline Ticketing Platform FAQs
Clear answers for teams evaluating this solution.
Can B2B and B2C channels share the same content and operations?+
Yes. A shared integration and administration layer can serve both channels while applying separate pricing, access, payment and servicing rules for customers and trade partners.
Does the platform support modern Offers and Orders architecture?+
The architecture can be planned for NDC-based Offer and Order workflows and an evolution path toward modern airline retailing, subject to provider capabilities and the client transformation roadmap.
What is included in the Unified Airline Ticketing Platform?+
The starting scope includes B2C booking and B2B agency channels, Shared air-content and offer layer, GDS, NDC and airline API connectivity, Central booking and servicing workspace, Payment, credit and reconciliation controls, Administration, audit and analytics. We confirm the final scope with you before delivery begins.
Who is the Unified Airline Ticketing Platform designed for?+
It is designed for organisations that need one operating core for b2c customers and b2b travel sellers. Digital Union Malaysia adapts the solution to your users, systems, priorities and operating environment.
How long does Unified Airline Ticketing Platform delivery take?+
The delivery plan is based on your requirements, integrations, content and data readiness, review cycles and launch priorities. You receive confirmed milestones after discovery.
Can the Unified Airline Ticketing Platform integrate with existing systems?+
Yes. We assess the systems, APIs, security controls and data flows involved, then include suitable integrations in the proposed scope.
How do we get a proposal?+
Request a proposal and tell us your goals. We will confirm fit, requirements, delivery milestones and investment for your Unified Airline Ticketing Platform.
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View product →Start with your requirement
Make Unified Airline Ticketing Platform
work for your business.
Tell us what you need. We will return with the right scope and next step.